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4.9 Avg. Guest Review
car lotz has great customer services and great prices
very pleasant experience! Alex was very good to work with.
the staff was professional, and very helpful. they explained any questions i had with patience and knowledge. i felt in great hands.
No pressure, simplified process, easy car buying at it's best. Thanks to Charlie, Zach, and Eric for making it happen.
We'd done our homework, helping our son find a used Sonata. We found a meticulously maintained white 2013 Sonata at CarLotz, and arrived late one Saturday afternoon. When Alex explained the "business model" of this unique place, we were impressed. Took the car out for a test drive, but had to wait til Monday to complete the credit check, since the banks were closed. Our son went in Monday and completed the deal with little hassle. No haggling (the Sonata was listed at $1500 below fair market average), he got a great rate, and was able to purchase an extended warranty at a reasonable price. No pressure, just lots of assistance. I know where I'll go for my next purchase.
Before coming to Carlotz I was in the dark on financing a vehicle. They made the process simple and easy to understand. I would recommend carlotz to any first timer or really anyone in the market for a new vehicle
Service was quick, fast and friendly. 10/10 would recommend to friend or family.
Everyone was very helpful and no one pressured us to do or buy (warranties included) anything we didn't want. Their team effort approach versus the usual competitive approach was refreshing and benefited our experience.
I was looking at several other dealers / vehicles and stopped in to Carlotz to look at the truck. It was exactly as described. Staff was very helpful, NO PRESSURE, and friendly. They have a good system and are able to take care of everything I needed all in one spot.
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