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Great service will recommend others
Very nice and Chase is an awesome salesman, I'll be back!
Everyone who helped in the process was very knowledgeable and answered any questions I had. It was a super easy process. In and out in a few hours! I highly recommend!
Car was as advertised and came in about 3k under Blue Book. Brittany was great. They even had an Uber for me at the airport. Would by again.
Quick and painless just like they advertise. One of the better experiences I’ve had in buying cars. Would recommend to anyone. No hidden fees everything straight forward. Would come back when in need of another vehicle. Chase and Kayla were great. All staff members acknowledge me and greeted as I walked in. Great customer experience. Thanks to all.
Easy experience, friendly staff, and a good deal.
Easy experience. Friendly service. Would sell with Carlotz again.
Great experience today at Carlotz. I live near a CL hub and saw a car we liked last night online. I test drove the car around 10am, talked through details with Ned who was super helpful, returned home, and had credit paperwork in my inbox minutes later. After filling out details with help from Alex, and uploading pics (via my phone & computer which amazed me), the application was approved less than 30 min later. Other paperwork came quickly and by mid afternoon, my car was personally delivered to my front steps by the CL team. Amazing job to make buying ...
Such a friendly staff and easy purchase. I felt at home the moment I walked in and would recommend this store to anyone looking for a quality used car!
I absolutely loved my experience here. They sold my 2008 Honda Accord in 3 weeks, and after their fee, I ended up with $2,300 more than the trade-in offer another dealer gave me. As a single mother, I would never have sold the car myself due to time constraints and the hassle of dealing with strangers but did not want to settle for a low-ball trade in number, so I was thrilled when a friend told me about CarLotz. If you have a car to sell, I highly recommend you consider using this service. I personally will never sell a car another way.
After searching for the right car for weeks, I came across a fine-looking BMW at CarLotz. I had not heard of this dealership, but they had many positive reviews online, so I decided to check them out. I sent a few questions about the car, and one of their client support reps Cody got back to me within 15 minutes. Off to a good start. Cody set an appointment for me to come take a test drive the next afternoon, and from the moment I walked through the door, this place felt different. Everyone was so welcoming, and the space had ...
I can now recommend Carlotz because they carefully review and respond to both positive and negative customer feedback and put into place processes to build on positive experiences and prevent negative experiences from reoccurring. Keep up the hard work, Carlotz!
We were searching for a replacement for our daughter's VW recently totaled by another driver. We wanted to get her another Saab 9-3 and found a nice one at CarLotz. Frankly, we were unaware the business operated as a consignment operation, but their salesperson, Ralph Geilker walked us through the operating model and they had some explanatory lit. on hand too. As it turns out, we really liked the car, and after some back-and-forth with the owner, we bought it about a week later. Bottom line, the overall experience was very relaxed but professional...not once did I get ...
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