WE’RE HIRING!
Come and join our team.
careers at carlotz
careers at carlotz
CarLotz is growing fast and always on the lookout for driven, down-to-earth, fun people who want to make a meaningful difference with their work. If you are interested in joining the CarLotz team, click to view the job descriptions below and submit your resume as requested. If you don’t meet the exact criteria in the description but still believe you have what it takes to make CarLotz better, please apply here and let us know why!
CARLOTZ CULTURE
If the idea of bringing meaningful change and innovation to an industry gets you excited, you will love being a part of the CarLotz team.
Customer Service
We love working with new people and providing a world-class customer service experience.
Integrity
We thrive in a fast-paced environment and pride ourselves on delivering on our word.
Transparency
We believe that our buyers and sellers should both walk away winners.
Fun
This isn’t a standard desk job. We love to have fun with our team and our guests.
BENEFITS
BENEFITS
At CarLotz you will enjoy a unique combination of meaningful mission, challenging work, business success, and a fun culture that makes the workday fly by. CarLotz is serious about their employees being all that they can be. You can expect training programs and on the job training that will allow your career to thrive at CarLotz. It is the mission of the CarLotz team to grow their employees’ careers in tandem with the growth of the CarLotz business.
CarLotz offers benefits that further promote the Company’s culture and core values.
Health insurance
Ample vacation time
Employee referral bonuses
Discounted consignments
Monthly team outings
Relaxed attire
Free snacks and weekend lunches
401K plan
Check Out Who You
Know at CarLotz!
CURRENT OPENINGS
CURRENT OPENINGS
Charlotte
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Inventory Coach
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Ideal candidates will be task-focused and resourceful, working through anything blocking the completion of goals.
As an Inventory Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Responsibilities:
- Lead the consignment process and funnel activity
- Audit inventory daily
- Condition reports for inventory partners
- Update sellers about their vehicles
Qualifications:
- Passion for creating, testing and executing processes
- Proven record of good teamwork and personal accountability
- Exceptional organization
- Ability to multitask and prioritize
- Proactivity, assertiveness and sense of urgency
- Independent in putting forth your own ideas
- Very task-focused
- Experience in automotive service is preferred
- Degree preferred
- Drug, driving and background screens are required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Technician
CarLotz hiring an Automotive Technician in Monroe, NC. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!
At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!
Essential Responsibilities:
- Diagnosis
- Estimates
- Repairs
- Reconditioning
- Condition Reports
- State safety and emissions testing
- Other duties as needed
Qualifications:
- 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
- Tools are required
- Degree preferred
- Valid driver’s license, background & drug screen required
Physical Demands:
While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.
What We Offer:
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Chesapeake
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Greensboro
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Technician
CarLotz hiring an Automotive Technician in Greensboro, NC. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!
At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!
Essential Responsibilities:
- Diagnosis
- Estimates
- Repairs
- Reconditioning
- Condition Reports
- State safety and emissions testing
- Other duties as needed
Qualifications:
- 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
- Tools are required
- Degree preferred
- Valid driver’s license, background & drug screen required
Physical Demands:
While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.
What We Offer:
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Richmond
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Business Development Manager
CarLotz is seeking a Business Development Manager to join the CarLotz for Business team. The CarLotz-for-business team extends the unique CarLotz consignment model to businesses that want a better way to remarket their vehicles. This is an exciting opportunity for a self-starting, sales-minded leader who is interested in building and supporting local and national relationships. CarLotz has recently received funding to support our expansion throughout the country, and we are seeking driven and competitive sales-focused individuals who are interested in growing and developing with us.
What we offer:
- 401K
- Health insurance
- Ample vacation time
- Monthly team outings
- Flexible scheduling and ability to work remotely
Responsibilities:
- Build local and national relationships with company fleet managers, leasing companies, banks and financial institutions, car dealers, and other entities that have vehicles to remarket through wholesale or retail channels and attract new clients
- Manage the CarLotz relationship with new and existing clients
- Cold calling and prospecting
- Attend trade shows and other industry and networking events to accumulate leads and attract new clients
- Generate weekly sales reports for leadership
- Travel is required
Qualifications
- Proven success in outside sales, account management, and relationship-building experience, within the industry of commercial automotive remarketing required
- The best candidate will be comfortable with not only managing through continuous change and improvement but also driving change and improvement
- Proven record of consistent success in exceeding sales goals through prospecting and meeting with potential clients
- Strong problem-solving skills
- General knowledge of the automotive wholesale and/or retail industry
- Strong attention to detail, ownership and responsiveness
- Flexible and open-minded to change
- Proven record of strong teamwork and personal accountability
- Tenacity to complete tasks within a timely manner
- Exceptional written and oral communication skills
- Proficiency with Microsoft Excel
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Call Center Sales Coach
CarLotz was founded because we were frustrated with the process of selling a used car. Our innovative approach helps sellers get what their car is worth without the hassle of selling it themselves, and our buyers pay 10-20% below traditional dealership prices.
We are adding to our CarLotz Support Team (CST)!
If you’re looking to develop your sales, organization & service skills while helping drive a small business, this could be for you!
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.
General Duties:
- Manage in and outbound customer contact via phone, email, and web chats
- Engage with customers and the team to provide an exceptional customer experience
- Manage “Greeting” and “Post Sale” calls to CarLotz customers
- Provide answers to customer inquiries, follow-up on details, and gather feedback
- Listen to customer questions and respond with solutions
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications:
- Previous customer service, sales, or team work experience
- Attentive, active, and responsive listener
- Desire to work in an office setting communicating via phone and email
- Proficient computer, typing and social media skills
- Exceptional oral and written communication skills
- Critical thinking and problem-solving skills
- College degree preferred
- Background and drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Tampa
Bilingual Call Center Sales Coach
As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.
We want to be the best automotive experience out there, so we give and ask for a lot of feedback from our team. If you like being challenged while making a huge impact, this could be for you.
GENERAL DUTIES
- Manage in and outbound customer contact via phone, email, and web chats
- Engage with customers and the team to provide an exceptional customer experience
- Manage “Greeting” and “Post Sale” calls to CarLotz customers
- Provide answers to customer inquiries, follow-up on details, and gather feedback
- Listen to customer questions and respond with solutions
- Represent CarLotz core values of customer service, integrity, transparency, and fun
QUALIFICATIONS
- Previous customer service, sales, or team work experience
- Bilingual (Spanish preferred)
- Attentive, active, and responsive listener
- Desire to work in an office setting communicating via phone and email
- Proficient computer, typing and social media skills
- Exceptional oral and written communication skills
- Critical thinking and problem-solving skills
- College degree preferred
- Background and drug screen required
Physical requirements:
Teammate may be required to sit, stand or walk for long periods of time. Teammate should be able to lift 10 lbs.
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position in nonexempt.
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Technician
CarLotz hiring an Automotive Technician in Tampa, FL. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!
At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!
Essential Responsibilities:
- Diagnosis
- Estimates
- Repairs
- Reconditioning
- Condition Reports
- State safety and emissions testing
- Other duties as needed
Qualifications:
- 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
- ASE certifications preferred
- Manufacturers certifications preferred
- Tools are required
- Degree preferred
- Valid driver’s license, background & drug screen required
Physical Demands:
While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.
What We Offer:
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Downers Grove
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
Assistant Manager
CarLotz is looking for a driven sales professional to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture. At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
As the Assistant Manager, you will play a key leadership role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles and Responsibilities
- Drive vehicle consignments and sales and support other business lines to meet team goals
- Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
- Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
- Train and develop teammates surrounding the consignment and sales process
- Collaborate with CRC Manager to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
- Ensure every CarLotz guest receives the highest possible level of service
- Champion the CarLotz model and be passionate about building the business
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- 3+ years’ experience of retail sales experience (automotive experience a plus)
- Steady work history with proven track record of strong selling skills
- Community involvement
- Outgoing personality with expertise at developing relationships (i.e., a “people person”)
- Critical thinking, decision making, and problem-solving skills
- Exceptional oral and written communication skills
- Excellent negotiation and presentation skills
- Teamwork skills including the ability to delegate and resolve conflicts
- Strong motivation to succeed and desire to win
- Background, driving and drug screen required
- Degree preferred
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now
CarLotz hiring an Automotive Technician in Downers Grove, IL. We are seeking a technician to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive compensation, Monday – Friday hours and no weekends!
At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!
Essential Responsibilities:
- Diagnosis
- Estimates
- Repairs
- Reconditioning
- Condition Reports
- State safety and emissions testing
- Other duties as needed
Qualifications:
- 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
- ASE certifications preferred
- Manufacturers certifications preferred
- Tools are required
- Degree preferred
- Valid driver’s license, background & drug screen required
Physical Demands:
While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.
What We Offer:
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
San Antonio
Sales Coach
CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.
At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.
Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.
As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.
What We Offer
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
- Flexible scheduling
Roles & Responsibilities of a Sales Coach
- Engage with customers in person in a friendly and timely manner
- Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
- Listen to customer needs and questions and respond with solutions
- Lead customers effectively through the sales and consignment process
- Identify ways to independently solve problems, present solutions, and make decisions
- Provide and receive feedback and proactively seek professional growth and training opportunities
- Organize paperwork and notes in Customer Relationship Management (CRM) tool
- Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
- Operate with the highest level of integrity in every situation
- Represent CarLotz core values of customer service, integrity, transparency, and fun
Qualifications
- Previous customer service, sales or team work experience
- Strong motivation to succeed and desire to win
- Desire and motivation to develop sales, service and leadership skills
- Comfort in a collaborative team-work environment
- Exceptional oral and written communication skills
- Critical thinking, decision making, and problem-solving skills
- Easily adaptable and versatile
- Proficient computer, typing, and social media skills
- Degree preferred
- Valid driver’s license, background & drug screen required
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
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Technician
CarLotz hiring an Automotive Technician! We are seeking a technician to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive compensation, Monday – Friday hours and no weekends!
At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!
Essential Responsibilities:
- Diagnosis
- Estimates
- Repairs
- Reconditioning
- Condition Reports
- State safety and emissions testing
- Other duties as needed
Qualifications:
- 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
- ASE certifications preferred
- Manufacturers certifications preferred
- Tools are required
- Degree preferred
- Valid driver’s license, background & drug screen required
Physical Demands:
While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.
What We Offer:
- 401K
- Health insurance
- Snacks and weekend lunches
- Ample vacation time
- Monthly team outings
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Bilingual Call Center Sales Coach
As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.
We want to be the best automotive experience out there, so we give and ask for a lot of feedback from our team. If you like being challenged while making a huge impact, this could be for you.
GENERAL DUTIES
- Manage in and outbound customer contact via phone, email, and web chats
- Engage with customers and the team to provide an exceptional customer experience
- Manage “Greeting” and “Post Sale” calls to CarLotz customers
- Provide answers to customer inquiries, follow-up on details, and gather feedback
- Listen to customer questions and respond with solutions
- Represent CarLotz core values of customer service, integrity, transparency, and fun
QUALIFICATIONS
- Previous customer service, sales, or team work experience
- Bilingual (Spanish preferred)
- Attentive, active, and responsive listener
- Desire to work in an office setting communicating via phone and email
- Proficient computer, typing and social media skills
- Exceptional oral and written communication skills
- Critical thinking and problem-solving skills
- College degree preferred
- Background and drug screen required
Physical requirements:
Teammate may be required to sit, stand or walk for long periods of time. Teammate should be able to lift 10 lbs.
If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position in nonexempt.
