WE’RE HIRING!


Come and join our team.

careers at carlotz

careers at carlotz


CarLotz is growing fast and always on the lookout for driven, down-to-earth, fun people who want to make a meaningful difference with their work. If you are interested in joining the CarLotz team, click to view the job descriptions below and submit your resume as requested. If you don’t meet the exact criteria in the description but still believe you have what it takes to make CarLotz better, please apply here and let us know why!

CARLOTZ CULTURE

If the idea of bringing meaningful change and innovation to an industry gets you excited, you will love being a part of the CarLotz team.

 

Customer Service

We love working with new people and providing a world-class customer service experience.

Integrity

We thrive in a fast-paced environment and pride ourselves on delivering on our word.

Transparency

We believe that our buyers and sellers should both walk away winners.

Fun

This isn’t a standard desk job. We love to have fun with our team and our guests.

BENEFITS

BENEFITS


At CarLotz you will enjoy a unique combination of meaningful mission, challenging work, business success, and a fun culture that makes the workday fly by. CarLotz is serious about their employees being all that they can be. You can expect training programs and on the job training that will allow your career to thrive at CarLotz. It is the mission of the CarLotz team to grow their employees’ careers in tandem with the growth of the CarLotz business.

CarLotz offers benefits that further promote the Company’s culture and core values.

 

health_insurance_careersHealth insurance

 

Vacation_CareersAmple vacation time

 

Referral_CareersEmployee referral bonuses

 

Discount_CareersDiscounted consignments

 

Team_Outings_CareersMonthly team outings

 

Attire_CareerRelaxed attire

 

Snacks_CareersFree snacks and weekend lunches

 

401k_Careers401K plan

 

Check Out Who You
Know at CarLotz!

CURRENT OPENINGS

CURRENT OPENINGS


Charlotte

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Inventory Coach

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Ideal candidates will be task-focused and resourceful, working through anything blocking the completion of goals.

As an Inventory Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Responsibilities:

  • Lead the consignment process and funnel activity
  • Audit inventory daily
  • Condition reports for inventory partners
  • Update sellers about their vehicles

Qualifications:

  • Passion for creating, testing and executing processes
  • Proven record of good teamwork and personal accountability
  • Exceptional organization
  • Ability to multitask and prioritize
  • Proactivity, assertiveness and sense of urgency
  • Independent in putting forth your own ideas
  • Very task-focused
  • Experience in automotive service is preferred
  • Degree preferred
  • Drug, driving and background screens are required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Chesapeake

Assistant Manager

CarLotz is looking for a driven sales professional to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture. At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

As the Assistant Manager, you will play a key leadership role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles and Responsibilities

  • Drive vehicle consignments and sales and support other business lines to meet team goals
  • Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
  • Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
  • Train and develop teammates surrounding the consignment and sales process
  • Collaborate with CRC Manager to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
  • Ensure every CarLotz guest receives the highest possible level of service
  • Champion the CarLotz model and be passionate about building the business
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

 

Qualifications

  • 3+ years’ experience of retail sales experience (automotive experience a plus)
  • Steady work history with proven track record of strong selling skills
  • Community involvement
  • Outgoing personality with expertise at developing relationships (i.e., a “people person”)
  • Critical thinking, decision making, and problem-solving skills
  • Exceptional oral and written communication skills
  • Excellent negotiation and presentation skills
  • Teamwork skills including the ability to delegate and resolve conflicts
  • Strong motivation to succeed and desire to win
  • Background, driving and drug screen required
  • Degree preferred

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

 

Greensboro

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

 

Technician

CarLotz hiring an Automotive Technician in Greensboro, NC. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Richmond

Inventory Coach

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Ideal candidates will be task-focused and resourceful, working through anything blocking the completion of goals.

As an Inventory Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Responsibilities:

  • Lead the consignment process and funnel activity
  • Audit inventory daily
  • Condition reports for inventory partners
  • Update sellers about their vehicles

Qualifications:

  • Passion for creating, testing and executing processes
  • Proven record of good teamwork and personal accountability
  • Exceptional organization
  • Ability to multitask and prioritize
  • Proactivity, assertiveness and sense of urgency
  • Independent in putting forth your own ideas
  • Very task-focused
  • Experience in automotive service is preferred
  • Degree preferred
  • Drug, driving and background screens are required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Fleet Remarketing Administrator

At CarLotz we’re serious about our teammates being all they can be! CarLotz provides a dynamic start-up environment. We have a unique culture and we’re looking for a Fleet Remarketing Administratorto join our team!

The Fleet Remarketing Administratorwill have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

  • The Fleet Remarketing Administrator will work primarily with our business-to-business clients to manage vehicle consignment flow from top to bottom, correspond with these corporate accounts and internal cross-functional teams, manage invoices and remittances, create weekly reporting for management, and act as the request- liaison between stores and clients.

What CarLotz Seeks in a Fleet Remarketing Administrator:

  • 1+ years administration experience preferred
  • Previous office administration experience preferred
  • Exceptional organizational skills
  • Keen attention to detail
  • Excellent verbal and written communication skills
  • Highly adaptive
  • Ability to multi-task and work in a fast-paced environment
  • Ability to work independently
  • Strong sense of urgency and responsibility
  • Strong motivation to succeed
  • Critical thinking skills

 

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Recruiter

CarLotz is growing and we are looking for a Recruiter to partner with the Talent team to develop and execute a strategic recruiting plan as we expand throughout the United States.  Candidates should possess strong networking skills, ability to multi-task, and creative problem-solving skills.

Key Responsibilities:

Sourcing candidates:  will include sourcing and identifying candidates through proactive and passive recruiting strategies such as web searches, job boards, diversity groups, social networking, cold calling, database mining, professional organizations, job fairs, college and alumni communities.

Recruiting:  conduct phone screens, in person interviews and manage candidates throughout the interview process.

Interview Training: Assist with interview training to ensure fair and consistent candidate selection methods.

Strategize: Develop and execute strategies that will support work force diversity.

Relationships: Build effective relationships with candidates and serve as their primary point-of-contact through the recruiting process.

Other administrative and onboarding duties as needed.

 

Qualifications:

  • Proven success in sourcing or recruiting role (agency or inhouse)
  • Proven success of strong problem-solving and analysis skills
  • Proven success with networking to build candidate pipeline
  • Experience and comfort with phone screening and in person interviewing
  • Excellent verbal and written communication skills, outgoing
  • Ability to work alongside a team and independently
  • Strong decision-making skills
  • Strong Microsoft Office skills
  • Degree preferred or equivalent work experience

Physical demands:

  • While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates should be able to lift up to 10 lbs.

Apply Now

Fixed Operations Director

We are excited to have an opening for a Fixed Operations Director to oversee our Reconditioning Center operations! The Reconditioning Centers are our hubs for diagnostics, inspections and repairs.

The Fixed Operations Director will be responsible for overseeing all fixed operations at our 6 (and growing) reconditioning centers. The Fixed Operations Director will be responsible for the service-level, efficiency and profitability of all of the reconditioning centers.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

Responsibilities

  • Proposes budgets, goals and objectives for the Reconditioning Centers
  • Ensure staffing levels are maintained; participate in the hiring process
  • Work with training team to develop an effective reconditioning center training process
  • Establish reconditioning processes and best practices that are consistent with the CarLotz values
  • Create and maintain a positive relationship with vendors and sellers
  • Work with guests and the Care team to investigate and solve warranty claims
  • Ensure that service repairs are performed efficiently and correctly by instituting an audit process
  • Understand and keep abreast of the federal, state, and local regulations that affect operations, and comply with these regulations as well as hazardous waste disposal and safety regulations
  • Create consistency in service and repairs by providing training and guidance on processes and procedures
  • Foster an environment of problem-solving, testing and refining
  • Participate in employee development and planning for all reconditioning center teammates
  • Develop and deliver key reporting information to COO and other CarLotz leadership

 

Qualifications

  • Degree preferred or equivalent work experience
  • Automotive service, technician or sales management experience preferred
  • Proven success of strong problem-solving and analysis skills
  • Proven success managing multi-site operations is preferred
  • Proven success managing fixed operations team is preferred
  • Experience developing and managing third party vendor relationships
  • Excellent oral and written communication skills
  • Strong Microsoft Excel skills
  • Valid driver’s license, background & drug screen required

Physical Demands

  • While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. – Teammates should be able to lift up to 50 lbs.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

 

Call Center Sales Coach

CarLotz was founded because we were frustrated with the process of selling a used car. Our innovative approach helps sellers get what their car is worth without the hassle of selling it themselves, and our buyers pay 10-20% below traditional dealership prices.

We are adding to our CarLotz Support Team (CST)!

If you’re looking to develop your sales, organization & service skills while helping drive a small business, this could be for you!

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.

General Duties:

  • Manage in and outbound customer contact via phone, email, and web chats
  • Engage with customers and the team to provide an exceptional customer experience
  • Manage “Greeting” and “Post Sale” calls to CarLotz customers
  • Provide answers to customer inquiries, follow-up on details, and gather feedback
  • Listen to customer questions and respond with solutions
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications:

  • Previous customer service, sales, or team work experience
  • Attentive, active, and responsive listener
  • Desire to work in an office setting communicating via phone and email
  • Proficient computer, typing and social media skills
  • Exceptional oral and written communication skills
  • Critical thinking and problem-solving skills
  • College degree preferred
  • Background and drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Staff Accountant

CarLotz is seeking a Staff Accountant to perform financial accounting and analysis in our fast paced, rapidly growing organization. Responsibilities will include managing, recording and analyzing various financial accounts; preparing month-end journal entries supporting the financial closing; and developing policies and procedures and monitoring controls around key financial processes.

Essential duties:

  • This position is expected to have the primary responsibility for the accounting and reporting for one of the Company’s most significant lines of business – the Wholesale Division. As such, this position will be responsible for:
  • Managing and documenting the accounting processes surrounding the Wholesale Vehicle Line of Business;
  • Documenting the Operational Purchasing and Selling Process, identifying and developing key controls, and testing regularly ensuring appropriate functionality. This would include:
  • Recording all vehicle purchases and sales;
  • Recording any liability for debt relating to floor-plan purchases
  • Managing and reporting on the location and status of all inventory;
  • Monitoring and accounting for AR relating to any auction sales
  • Account for all costs associate with inventory including any purchasing fees, transportation charges, repairs etc., and ensure inventory valuation is comprehensive;
  • Prepare detailed inventory analysis monthly incorporating all associated costs
  • Evaluation of market value of inventory based on latest market data – developing and managing any reserve for potential losses;
  • Manage and account for all payments, receipts, and liabilities from our financing partners and reconcile accounts monthly;
  • Build and document processes to ensure all costs associated with a vehicle is captured timely;
  • Prepare detailed profitability analysis monthly
  • Prepare executive report monthly detailing the operations of the Business Line

Additional duties:

  • Preparation and Review of Financial Statements
  • Cash management and forecasting for the Wholesale Line of Business
  • Partnering with, supporting and advising the Business Unit Head
  • Provide support and liaison with the Company’s External Auditors

Qualifications

  • Strong knowledge of accounting, financial controls and financial reporting
  • Financial Analysis skills with the ability to drive changes to operations to improve both efficiencies and controls
  • Experience with financial systems – Quickbooks experience preferred
  • Proficient in Excel and Microsoft Office products
  • Accounting degree required
  • Excellent communications skills and the ability to interact with Business Leadership
  • Attention to detail with strong organizational skills and the ability to meet deadlines.
  • Strong written and verbal communication skills
  • Self-starter with the ability to operate independently.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Tampa

Bilingual Call Center Sales Coach

As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.

We want to be the best automotive experience out there, so we give and ask for a lot of feedback from our team. If you like being challenged while making a huge impact, this could be for you.

GENERAL DUTIES

  • Manage in and outbound customer contact via phone, email, and web chats
  • Engage with customers and the team to provide an exceptional customer experience
  • Manage “Greeting” and “Post Sale” calls to CarLotz customers
  • Provide answers to customer inquiries, follow-up on details, and gather feedback
  • Listen to customer questions and respond with solutions
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

QUALIFICATIONS

  • Previous customer service, sales, or team work experience
  • Bilingual (Spanish preferred)
  • Attentive, active, and responsive listener
  • Desire to work in an office setting communicating via phone and email
  • Proficient computer, typing and social media skills
  • Exceptional oral and written communication skills
  • Critical thinking and problem-solving skills
  • College degree preferred
  • Background and drug screen required

Physical requirements:

Teammate may be required to sit, stand or walk for long periods of time.  Teammate should be able to lift 10 lbs.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position in nonexempt.

Apply Now

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Technician

CarLotz hiring an Automotive Technician in Tampa, FL. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Downers Grove

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Assistant Manager

CarLotz is looking for a driven sales professional to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture. At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

As the Assistant Manager, you will play a key leadership role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

 

Roles and Responsibilities

  • Drive vehicle consignments and sales and support other business lines to meet team goals
  • Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
  • Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
  • Train and develop teammates surrounding the consignment and sales process
  • Collaborate with CRC Manager to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
  • Ensure every CarLotz guest receives the highest possible level of service
  • Champion the CarLotz model and be passionate about building the business
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

 

Qualifications

  • 3+ years’ experience of retail sales experience (automotive experience a plus)
  • Steady work history with proven track record of strong selling skills
  • Community involvement
  • Outgoing personality with expertise at developing relationships (i.e., a “people person”)
  • Critical thinking, decision making, and problem-solving skills
  • Exceptional oral and written communication skills
  • Excellent negotiation and presentation skills
  • Teamwork skills including the ability to delegate and resolve conflicts
  • Strong motivation to succeed and desire to win
  • Background, driving and drug screen required
  • Degree preferred

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Technician

CarLotz hiring an  Automotive Technician in Downers Grove, IL. We are seeking a technician to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive compensation, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Buyer

As a Buyer you will work with the General Manager and Dealer Inventory Team to forecast an inventory plan and determine the right mix for your location.

This is a significant opportunity to showcase your entrepreneurship, vehicle evaluation skills, and help drive CarLotz to the next level. No two days are ever the same. This is a fun and dynamic atmosphere, where the team is constantly working to improve and challenge the norm. Use your analytical skills to understand the needs of the company and use what you’ve learned in the automotive industry to find and procure high quality inventory and help build something new and innovative.

What we offer:

  • A work environment that is challenging
  • The opportunity to make an impact at a company innovating the automotive industry
  • Generous vacation time
  • Monthly team outings
  • 401K, health insurance

Responsibilities:

  • Manage all purchased inventory
  • Help build the inventory plan
  • Find, evaluate and buy the right inventory to supplement consigned inventory
  • Develop relationships with industry partners
  • Manage all aspects of the job effectively
  • Report on the business and strategies with the CarLotz leadership team

Requirements:

  • 3+ years automotive purchasing experience
  • Strong attention to detail
  • Excellent problem solving and analytical skills
  • Excellent interpersonal and influencing skills
  • Proven organizational and project management skills
  • Proven track record of delivering high quality service
  • Valid driver’s license, background and drug screen required.

Apply Now

San Antonio

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Technician

CarLotz hiring an Automotive Technician! We are seeking a technician to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive compensation, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Bilingual Call Center Sales Coach

As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.

We want to be the best automotive experience out there, so we give and ask for a lot of feedback from our team. If you like being challenged while making a huge impact, this could be for you.

GENERAL DUTIES

  • Manage in and outbound customer contact via phone, email, and web chats
  • Engage with customers and the team to provide an exceptional customer experience
  • Manage “Greeting” and “Post Sale” calls to CarLotz customers
  • Provide answers to customer inquiries, follow-up on details, and gather feedback
  • Listen to customer questions and respond with solutions
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

QUALIFICATIONS

  • Previous customer service, sales, or team work experience
  • Bilingual (Spanish preferred)
  • Attentive, active, and responsive listener
  • Desire to work in an office setting communicating via phone and email
  • Proficient computer, typing and social media skills
  • Exceptional oral and written communication skills
  • Critical thinking and problem-solving skills
  • College degree preferred
  • Background and drug screen required

Physical requirements:

Teammate may be required to sit, stand or walk for long periods of time.  Teammate should be able to lift 10 lbs.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position in nonexempt.

Apply Now

 

 

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Today's Hours:

Open Today! Sales: 9am-7pm

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CarLotz
CarLotz
[email protected]
, , United States
833-227-5689
https:https://www.carlotz.com/wp-content/uploads/2016/11/large.jpg
CarLotz , .