WE’RE HIRING!


Come and join our team.

careers at carlotz

careers at carlotz


CarLotz is growing fast and always on the lookout for driven, down-to-earth, fun people who want to make a meaningful difference with their work. If you are interested in joining the CarLotz team, click to view the job descriptions below and submit your resume as requested. If you don’t meet the exact criteria in the description but still believe you have what it takes to make CarLotz better, please apply here and let us know why!

CARLOTZ CULTURE

If the idea of bringing meaningful change and innovation to an industry gets you excited, you will love being a part of the CarLotz team.

 

Customer Service

We love working with new people and providing a world-class customer service experience.

Integrity

We thrive in a fast-paced environment and pride ourselves on delivering on our word.

Transparency

We believe that our buyers and sellers should both walk away winners.

Fun

This isn’t a standard desk job. We love to have fun with our team and our guests.

BENEFITS

BENEFITS


At CarLotz you will enjoy a unique combination of meaningful mission, challenging work, business success, and a fun culture that makes the workday fly by. CarLotz is serious about their employees being all that they can be. You can expect training programs and on the job training that will allow your career to thrive at CarLotz. It is the mission of the CarLotz team to grow their employees’ careers in tandem with the growth of the CarLotz business.

CarLotz offers benefits that further promote the Company’s culture and core values.

 

health_insurance_careersHealth insurance

 

Vacation_CareersAmple vacation time

 

Referral_CareersEmployee referral bonuses

 

Discount_CareersDiscounted consignments

 

Team_Outings_CareersMonthly team outings

 

Attire_CareerRelaxed attire

 

Snacks_CareersFree snacks and weekend lunches

 

401k_Careers401K plan

 

Check Out Who You
Know at CarLotz!

CURRENT OPENINGS

CURRENT OPENINGS


Charlotte

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Inventory Coach

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Ideal candidates will be task-focused and resourceful, working through anything blocking the completion of goals.

As an Inventory Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Responsibilities:

  • Lead the consignment process and funnel activity
  • Audit inventory daily
  • Condition reports for inventory partners
  • Update sellers about their vehicles

Qualifications:

  • Passion for creating, testing and executing processes
  • Proven record of good teamwork and personal accountability
  • Exceptional organization
  • Ability to multitask and prioritize
  • Proactivity, assertiveness and sense of urgency
  • Independent in putting forth your own ideas
  • Very task-focused
  • Experience in automotive service is preferred
  • Degree preferred
  • Drug, driving and background screens are required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Technician

CarLotz hiring an Automotive Technician in Monroe, NC. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Chesapeake

 

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Processing Center Coordinator

We are excited to have an opening for an Internal Parts and Service Coordinator at our Chesapeake, VA location.

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

Responsibilities:

  • Manage shop production schedule to meet pace and budget
  • Build work orders in our Shop Management System including billable technician hours and parts orders
  • Work with vendors and suppliers to source parts quickly
  • Consult with guests regarding vehicle repair needs based on repair diagnosis
  • Invoice and record completed work orders
  • Work with technicians to efficiently plan repairs
  • Create and maintain daily, weekly, and monthly reporting
  • Manage third party vendors to complete outside repair orders
  • Maintain communication with team during reconditioning process

Qualifications:

  • Degree or equivalent work experience
  • Automotive service, technician, or parts or experience required
  • Experience working in customer-facing role
  • Experience developing and managing third party vendor relationships
  • Excellent communication skills and attention to detail
  • Valid driver’s license and clean driving record
  • Driving, background and drug screens required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Greensboro

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

 

Technician

CarLotz hiring an Automotive Technician in Greensboro, NC. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Richmond

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Search Engine Optimization (SEO) Manager

CarLotz has an exciting opportunity for a Search Engine Optimization (SEO) Manager in Richmond, VA. This teammate will report directly to our Director of Marketing and will plan and deploy SEO, social media and website initiatives to support each CarLotz location across the country. The best candidate will be a hard-charging team player who has significant experience in Search Engine Optimization. If you are excited about making a meaningful difference in the automotive industry, we want to talk to you.

General Duties:

  • Develop, execute and manage plans for search engine optimization efforts for each CarLotz location
  • Manage other digital marketing activities including website and social media and audits and Search Engine Optimization recommendations, establishing and documenting technical Search Engine Optimization best practices
  • Work cross-functionally with the Operations and Technology teams to push priority Search Engine Optimization projects through to completion

Requirements:

  • Proven success strategizing and running Google and Facebook campaigns
  • Proven success in SEO space at an agency or in house
  • Working knowledge of Google Analytics, Facebook, Demonstrated ability to work cross-functionally to ensure project success
  • Experience with DNS, C-NAME, and URL Redirect configuration
  • Experience with UTM code and Javascript embedding
  • Analytical, curious problem-solver
  • Must have excellent written and verbal communication skills
  • Bachelor’s degree is required Preferred
  • Automotive experience is a plus, but not required
  • Proven examples of successfully working with digital third-party vendors
  • WordPress experience is a plus, but not required
  • Experience with data visualization software (Microsoft Power BI, Tableau etc.)
  • Background and drug screens required

WHO WE ARE AND WHY WE EXIST

“What if there was a better way to buy and sell vehicles?” This question started the problem-solving sessions that now have CarLotz disrupting the automotive industry. With our innovation consignment model, sellers get thousands more than trade-in and buyers get great cars for less than traditional retail prices. Our team is our future, so we’ve developed a training program. In our first class, participants learn to live the CarLotz values to build rapport and earn trust. We have an apprenticeship model, so get ready to learn.


If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Business Development Manager

CarLotz is seeking a Business Development Manager to join the CarLotz for Business team. The CarLotz-for-business team extends the unique CarLotz consignment model to businesses that want a better way to remarket their vehicles. This is an exciting opportunity for a self-starting, sales-minded leader who is interested in building and supporting local and national relationships. CarLotz has recently received funding to support our expansion throughout the country, and we are seeking driven and competitive sales-focused individuals who are interested in growing and developing with us.

 

What we offer:

  • 401K
  • Health insurance
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling and ability to work remotely

 

Responsibilities:

  • Build local and national relationships with company fleet managers, leasing companies, banks and financial institutions, car dealers, and other entities that have vehicles to remarket through wholesale or retail channels and attract new clients
  • Manage the CarLotz relationship with new and existing clients
  • Cold calling and prospecting
  • Attend trade shows and other industry and networking events to accumulate leads and attract new clients
  • Generate weekly sales reports for leadership
  • Travel is required

 

 

Qualifications

  • Proven success in outside sales, account management, and relationship-building experience, within the industry of commercial automotive remarketing required
  • The best candidate will be comfortable with not only managing through continuous change and improvement but also driving change and improvement
  • Proven record of consistent success in exceeding sales goals through prospecting and meeting with potential clients
  • Strong problem-solving skills
  • General knowledge of the automotive wholesale and/or retail industry
  • Strong attention to detail, ownership and responsiveness
  • Flexible and open-minded to change
  • Proven record of strong teamwork and personal accountability
  • Tenacity to complete tasks within a timely manner
  • Exceptional written and oral communication skills
  • Proficiency with Microsoft Excel
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

 

 

 

Call Center Sales Coach

CarLotz was founded because we were frustrated with the process of selling a used car. Our innovative approach helps sellers get what their car is worth without the hassle of selling it themselves, and our buyers pay 10-20% below traditional dealership prices.

We are adding to our CarLotz Support Team (CST)!

If you’re looking to develop your sales, organization & service skills while helping drive a small business, this could be for you!

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.

General Duties:

  • Manage in and outbound customer contact via phone, email, and web chats
  • Engage with customers and the team to provide an exceptional customer experience
  • Manage “Greeting” and “Post Sale” calls to CarLotz customers
  • Provide answers to customer inquiries, follow-up on details, and gather feedback
  • Listen to customer questions and respond with solutions
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications:

  • Previous customer service, sales, or team work experience
  • Attentive, active, and responsive listener
  • Desire to work in an office setting communicating via phone and email
  • Proficient computer, typing and social media skills
  • Exceptional oral and written communication skills
  • Critical thinking and problem-solving skills
  • College degree preferred
  • Background and drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Tampa

Assistant Manager (GSM)

WHO WE ARE AND WHY WE EXIST

“What if there was a better way to buy and sell vehicles?” This question started the problem-solving sessions that now have CarLotz disrupting the automotive industry. With our innovation consignment model, sellers get thousands more than trade in and buyers get great cars for less than traditional retail prices.

We’ve removed sales goals and quotas and are instead focused on creating an awesome experience for our people.

  • Work-life balance is important, so we’re closed on Sundays and offer generous paid time off, including your birthday.
  • Our team is our future, so we’ve developed a training program. In our first class, participants learn to live the CarLotz values to build rapport and earn trust. We have an apprenticeship model, so get ready to learn.
  • Retail can sometimes be busy, so we provide our teams with a meal on the busiest days.
  • We want our team to focus on taking care of our guests without worrying about their paycheck, so we’ve removed commissions.

WHAT WE OFFER

  • A work environment that is challenging
  • The opportunity to make an impact at a company innovating the automotive industry
  • Generous vacation time
  • Monthly team outings
  • Snacks, weekend lunches
  • 401K, health insurance

A TYPICAL DAY IN THE LIFE

  • Drive vehicle consignments and sales and support other business lines to meet team goals
  • Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
  • Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
  • Train and develop teammates surrounding the consignment and sales process
  • Collaborate with CRC Manager to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

QUALIFICATIONS

  • 3+ years’ experience of automotive, automotive retail or BDC/internet sales experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Steady work history with a proven track record of strong selling skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • The ability to stand, walk and sit for long periods of time inside and outside.
  • The ability to lift up to 10 pounds
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position is nonexempt.

 

Apply Now

 

 

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Technician

CarLotz hiring an Automotive Technician in Tampa, FL. We are seeking technicians to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive labor pay, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Downers Grove

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

Assistant Manager

CarLotz is looking for a driven sales professional to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture. At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

As the Assistant Manager, you will play a key leadership role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles and Responsibilities

  • Drive vehicle consignments and sales and support other business lines to meet team goals
  • Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
  • Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
  • Train and develop teammates surrounding the consignment and sales process
  • Collaborate with CRC Manager to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
  • Ensure every CarLotz guest receives the highest possible level of service
  • Champion the CarLotz model and be passionate about building the business
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

 

Qualifications

  • 3+ years’ experience of retail sales experience (automotive experience a plus)
  • Steady work history with proven track record of strong selling skills
  • Community involvement
  • Outgoing personality with expertise at developing relationships (i.e., a “people person”)
  • Critical thinking, decision making, and problem-solving skills
  • Exceptional oral and written communication skills
  • Excellent negotiation and presentation skills
  • Teamwork skills including the ability to delegate and resolve conflicts
  • Strong motivation to succeed and desire to win
  • Background, driving and drug screen required
  • Degree preferred

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

CarLotz hiring an  Automotive Technician in Downers Grove, IL. We are seeking a technician to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive compensation, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

San Antonio

Sales Coach

CarLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience.

Professional development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

What We Offer

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings
  • Flexible scheduling

Roles & Responsibilities of a Sales Coach

  • Engage with customers in person in a friendly and timely manner
  • Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Listen to customer needs and questions and respond with solutions
  • Lead customers effectively through the sales and consignment process
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Previous customer service, sales or team work experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.
Apply Now

 

Technician

CarLotz hiring an Automotive Technician! We are seeking a technician to service 100+ used vehicles per month. The best candidate will be driven, flexible and able to work independently or with inventory-specialist teammates. This opportunity offers a competitive compensation, Monday – Friday hours and no weekends!

At CarLotz you can expect to work with a fun, dedicated team of professionals. Professional development includes internal and external training opportunities, supportive peers and management and an open feedback model. This is an exciting time to join the CarLotz team!

Essential Responsibilities:

  • Diagnosis
  • Estimates
  • Repairs
  • Reconditioning
  • Condition Reports
  • State safety and emissions testing
  • Other duties as needed

Qualifications:

  • 2+ years’ experience as an automotive technician OR equivalent education and co-op experience
  • ASE certifications preferred
  • Manufacturers certifications preferred
  • Tools are required
  • Degree preferred
  • Valid driver’s license, background & drug screen required

Physical Demands:

While performing the duties of this Job, the teammate is frequently required to stand, walk and/or sit for long periods of time. Teammates may be exposed to loud noises, fumes, and other service repair conditions. Teammates should be able to lift up to 50 lbs.

What We Offer:

  • 401K
  • Health insurance
  • Snacks and weekend lunches
  • Ample vacation time
  • Monthly team outings

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify.

Apply Now

Bilingual Call Center Sales Coach

As a CST Coach, you will play a key role in the CarLotz customer service infrastructure via telephone, email and web chat. This team support our stores by answering calls, helping set appointments, and following up on inquiries.

We want to be the best automotive experience out there, so we give and ask for a lot of feedback from our team. If you like being challenged while making a huge impact, this could be for you.

GENERAL DUTIES

  • Manage in and outbound customer contact via phone, email, and web chats
  • Engage with customers and the team to provide an exceptional customer experience
  • Manage “Greeting” and “Post Sale” calls to CarLotz customers
  • Provide answers to customer inquiries, follow-up on details, and gather feedback
  • Listen to customer questions and respond with solutions
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

QUALIFICATIONS

  • Previous customer service, sales, or team work experience
  • Bilingual (Spanish preferred)
  • Attentive, active, and responsive listener
  • Desire to work in an office setting communicating via phone and email
  • Proficient computer, typing and social media skills
  • Exceptional oral and written communication skills
  • Critical thinking and problem-solving skills
  • College degree preferred
  • Background and drug screen required

Physical requirements:

Teammate may be required to sit, stand or walk for long periods of time.  Teammate should be able to lift 10 lbs.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position in nonexempt.

Apply Now

Assistant Manager (GSM) 

WHO WE ARE AND WHY WE EXIST

“What if there was a better way to buy and sell vehicles?” This question started the problem-solving sessions that now have CarLotz disrupting the automotive industry. With our innovation consignment model, sellers get thousands more than trade in and buyers get great cars for less than traditional retail prices.

We’ve removed sales goals and quotas and are instead focused on creating an awesome experience for our people.

  • Work-life balance is important, so we’re closed on Sundays and offer generous paid time off, including your birthday.
  • Our team is our future, so we’ve developed a training program. In our first class, participants learn to live the CarLotz values to build rapport and earn trust. We have an apprenticeship model, so get ready to learn.
  • Retail can sometimes be busy, so we provide our teams with a meal on the busiest days.
  • We want our team to focus on taking care of our guests without worrying about their paycheck, so we’ve removed commissions.

WHAT WE OFFER

  • A work environment that is challenging
  • The opportunity to make an impact at a company innovating the automotive industry
  • Generous vacation time
  • Monthly team outings
  • Snacks, weekend lunches
  • 401K, health insurance

A TYPICAL DAY IN THE LIFE

  • Drive vehicle consignments and sales and support other business lines to meet team goals
  • Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
  • Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
  • Train and develop teammates surrounding the consignment and sales process
  • Collaborate with CRC Manager to establish and achieve service-level, sales, consignment and employee satisfaction goals for your retail center
  • Identify ways to independently solve problems, present solutions, and make decisions
  • Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

QUALIFICATIONS

  • 3+ years’ experience of automotive, automotive retail or BDC/internet sales experience
  • Strong motivation to succeed and desire to win
  • Desire and motivation to develop sales, service and leadership skills
  • Steady work history with a proven track record of strong selling skills
  • Comfort in a collaborative team-work environment
  • Exceptional oral and written communication skills
  • Critical thinking, decision making, and problem-solving skills
  • Easily adaptable and versatile
  • Proficient computer, typing, and social media skills
  • Degree preferred
  • The ability to stand, walk and sit for long periods of time inside and outside.
  • The ability to lift up to 10 pounds
  • Valid driver’s license, background & drug screen required

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer. CarLotz participates in E-verify. This position is nonexempt.

Apply Now

 

 

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CarLotz
CarLotz
, , United States
833-227-5689
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