WE’RE HIRING!


Come and join our team.

careers at carlotz

careers at carlotz


CarLotz is growing fast and always on the lookout for driven, down-to-earth, fun people who want to make a meaningful difference with their work. If you are interested in joining the CarLotz team, click to view the job descriptions below and submit your resume as requested. If you don’t meet the exact criteria in the description but still believe you have what it takes to make CarLotz better, please apply here and let us know why!

CARLOTZ CULTURE

If the idea of bringing meaningful change and innovation to an industry gets you excited, you will love being a part of the CarLotz team.

 

Customer Service

We love working with new people and providing a world-class customer service experience.

Integrity

We thrive in a fast-paced environment and pride ourselves on delivering on our word.

Transparency

We believe that our buyers and sellers should both walk away winners.

Fun

This isn’t a standard desk job. We love to have fun with our team and our guests.

BENEFITS

BENEFITS


At CarLotz you will enjoy a unique combination of meaningful mission, challenging work, business success, and a fun culture that makes the workday fly by. CarLotz is serious about their employees being all that they can be. You can expect training programs and on the job training that will allow your career to thrive at CarLotz. It is the mission of the CarLotz team to grow their employees’ careers in tandem with the growth of the CarLotz business.

CarLotz offers benefits that further promote the Company’s culture and core values.

 

health_insurance_careersHealth insurance

 

Vacation_CareersAmple vacation time

 

Referral_CareersEmployee referral bonuses

 

Discount_CareersDiscounted consignments

 

Team_Outings_CareersMonthly team outings

 

Attire_CareerRelaxed attire

 

Snacks_CareersFree snacks and weekend lunches

 

401k_Careers401K plan

 

Check Out Who You
Know at CarLotz!

CURRENT OPENINGS

CURRENT OPENINGS


Charlotte

Head Coach

At CarLotz, we’re serious about our teammates being all they can be! CarLotz is looking for driven Head Coaches to join our winning team and support our rapid growth in Charlotte, NC. Ideal candidates will be tenacious and professional team-players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful industry change in support of our mission, to create the world’s greatest automotive retail experience.

CarLotz values a non-commission, promote-from-within philosophy based on performance and opportunity. Career development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Experience Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

Roles & Responsibilities of a Head Coach

  • Responsiveness – Engage with customers in person and over the phone in a friendly and timely manner
  • Teamwork – Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Ownership – Listen to customer needs and questions and respond with solutions
  • Professionalism – Lead customers effectively through the sales and consignment process
  • Tenacity – Identify ways to independently solve problems, present solutions, and make decisions
  • Attention to Detail – Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Feedback – Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Passion for sales and customer service
  • 5+ years management experience in: customer service or sales industry
  • 2+ years experience in car sales industry
  • Exceptional oral and written communication skills
  • Comfort in a collaborative and dynamic work environment
  • Critical thinking, decision making, and problem solving skills
  • Strong motivation to succeed and desire to win
  • Easily adaptable and versatile
  • College degree preferred
  • Proficient computer, typing, and social media skills
  • Valid driver’s license & clean driving record

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

Sales Coach

At CarLotz, we’re serious about our teammates being all they can be! CarLotz is looking for driven Sales Experience Coaches to join our winning team and support our rapid growth in Charlotte, NC. Ideal candidates will be tenacious and professional team-players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful industry change in support of our mission, to create the world’s greatest automotive retail experience.

CarLotz values a non-commission, promote-from-within philosophy based on performance and opportunity. Career development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Experience Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

Roles & Responsibilities of a Sales Experience Coach

  • Responsiveness – Engage with customers in person and over the phone in a friendly and timely manner
  • Teamwork – Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Ownership – Listen to customer needs and questions and respond with solutions
  • Professionalism – Lead customers effectively through the sales and consignment process
  • Tenacity – Identify ways to independently solve problems, present solutions, and make decisions
  • Attention to Detail – Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Feedback – Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Requirements of the Sales Coach Position

  • Passion for sales and customer service
  • Previous customer service, sales representative, management or team work experience
  • Exceptional oral and written communication skills
  • Comfort in a collaborative and dynamic work environment
  • Critical thinking, decision making, and problem solving skills
  • Strong motivation to succeed and desire to win
  • Easily adaptable and versatile
  • College degree preferred
  • Proficient computer, typing, and social media skills
  • Valid driver’s license & clean driving record
  • CarLotz is committed to diversity and is an Equal Opportunity Employer.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

Chesapeake

Sales Coach

At CarLotz, we’re serious about our teammates being all they can be! CarLotz is looking for driven Sales Experience Coaches to join our winning team and support our rapid growth in Charlotte, NC. Ideal candidates will be tenacious and professional team-players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful industry change in support of our mission, to create the world’s greatest automotive retail experience.

CarLotz values a non-commission, promote-from-within philosophy based on performance and opportunity. Career development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Experience Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

Roles & Responsibilities of a Sales Experience Coach

  • Responsiveness – Engage with customers in person and over the phone in a friendly and timely manner
  • Teamwork – Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Ownership – Listen to customer needs and questions and respond with solutions
  • Professionalism – Lead customers effectively through the sales and consignment process
  • Tenacity – Identify ways to independently solve problems, present solutions, and make decisions
  • Attention to Detail – Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Feedback – Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Requirements of the Sales Coach Position

  • Passion for sales and customer service
  • Previous customer service, sales representative, management or team work experience
  • Exceptional oral and written communication skills
  • Comfort in a collaborative and dynamic work environment
  • Critical thinking, decision making, and problem solving skills
  • Strong motivation to succeed and desire to win
  • Easily adaptable and versatile
  • College degree preferred
  • Proficient computer, typing, and social media skills
  • Valid driver’s license & clean driving record
  • CarLotz is committed to diversity and is an Equal Opportunity Employer.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

Greensboro

Head Coach

At CarLotz, we’re serious about our teammates being all they can be! CarLotz is looking for driven Head Coaches to join our winning team and support our rapid growth in Greensboro, NC. Ideal candidates will be tenacious and professional team-players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful industry change in support of our mission, to create the world’s greatest automotive retail experience.

CarLotz values a non-commission, promote-from-within philosophy based on performance and opportunity. Career development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Experience Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

Roles & Responsibilities of a Head Coach

  • Responsiveness – Engage with customers in person and over the phone in a friendly and timely manner
  • Teamwork – Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Ownership – Listen to customer needs and questions and respond with solutions
  • Professionalism – Lead customers effectively through the sales and consignment process
  • Tenacity – Identify ways to independently solve problems, present solutions, and make decisions
  • Attention to Detail – Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Feedback – Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Passion for sales and customer service
  • 5+ years management experience in: customer service or sales industry
  • 2+ years experience in car sales industry
  • Exceptional oral and written communication skills
  • Comfort in a collaborative and dynamic work environment
  • Critical thinking, decision making, and problem solving skills
  • Strong motivation to succeed and desire to win
  • Easily adaptable and versatile
  • College degree preferred
  • Proficient computer, typing, and social media skills
  • Valid driver’s license & clean driving record
  • CarLotz is committed to diversity and is an Equal Opportunity Employer.

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

Sales Coach

At CarLotz, we’re serious about our teammates being all they can be! CarLotz is looking for driven Sales Experience Coaches to join our winning team and support our rapid growth in Greensboro, NC. Ideal candidates will be tenacious and professional team-players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful industry change in support of our mission, to create the world’s greatest automotive retail experience.

CarLotz values a non-commission, promote-from-within philosophy based on performance and opportunity. Career development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Experience Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

Roles & Responsibilities of a Sales Experience Coach

  • Responsiveness – Engage with customers in person and over the phone in a friendly and timely manner
  • Teamwork – Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Ownership – Listen to customer needs and questions and respond with solutions
  • Professionalism – Lead customers effectively through the sales and consignment process
  • Tenacity – Identify ways to independently solve problems, present solutions, and make decisions
  • Attention to Detail – Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Feedback – Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Passion for sales and customer service
  • Previous customer service, sales representative, management or team work experience
  • Exceptional oral and written communication skills
  • Comfort in a collaborative and dynamic work environment
  • Critical thinking, decision making, and problem solving skills
  • Strong motivation to succeed and desire to win
  • Easily adaptable and versatile
  • College degree preferred
  • Proficient computer, typing, and social media skills
  • Valid driver’s license & clean driving record

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

Richmond

Sales Coach

At CarLotz, we’re serious about our teammates being all they can be! CarLotz is looking for driven Sales Experience Coaches to join our winning team and support our rapid growth in Richmond, VA.  Ideal candidates will be tenacious and professional team-players who are passionate about the CarLotz mission and culture.

At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful industry change in support of our mission, to create the world’s greatest automotive retail experience.

CarLotz values a non-commission, promote-from-within philosophy based on performance and opportunity. Career development includes internal and external training opportunities, supportive management and peers and a feedback-rich environment.

As a Sales Experience Coach, you will play a key role in your retail location, supporting your team’s efforts to generate vehicle consignments, sales, and extraordinary guest experiences.

Roles & Responsibilities of a Sales Experience Coach

  • Responsiveness – Engage with customers in person and over the phone in a friendly and timely manner
  • Teamwork – Cooperate with teammates to achieve goals, participate in meetings and maintain a positive attitude
  • Ownership – Listen to customer needs and questions and respond with solutions
  • Professionalism – Lead customers effectively through the sales and consignment process
  • Tenacity – Identify ways to independently solve problems, present solutions, and make decisions
  • Attention to Detail – Organize paperwork and notes in Customer Relationship Management (CRM) tool
  • Feedback – Provide and receive feedback and proactively seek professional growth and training opportunities
  • Persuade customers of the upside potential CarLotz offers vehicle buyers & sellers
  • Operate with the highest level of integrity in every situation
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Qualifications

  • Passion for sales and customer service
  • Previous customer service, sales representative, management or team work experience
  • Exceptional oral and written communication skills
  • Comfort in a collaborative and dynamic work environment
  • Critical thinking, decision making, and problem solving skills
  • Strong motivation to succeed and desire to win
  • Easily adaptable and versatile
  • College degree preferred
  • Proficient computer, typing, and social media skills
  • Valid driver’s license & clean driving record

If you think you have what it takes to succeed at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

Client Support Team Coach

arLotz is looking for driven sales professionals to join our winning team and support our rapid growth. Ideal candidates will be results-oriented team players who are passionate about the CarLotz mission and culture. At CarLotz, you will have the opportunity to make a significant impact on the company’s success, work with a talented group of teammates, and drive meaningful change in a dynamic industry in support of our mission to create the world’s greatest automotive retail experience. CarLotz values a promote from within philosophy based on performance and opportunity. Career development includes experiential learning, formal training, and aggressive performance management.

Coaches in the Client Support Team will work with customers and retail team members to help manage a company-wide, customer service & sales infrastructure. The CST is the training ground for Sales Coach positions in our retail centers.

What CarLotz Seeks in an Client Support Team Coach

  • Represent CarLotz and our transparent sales process via telephone, chat and email
  • Engage with customers and the team to provide an exceptional customer experience
  • Manage “Greeting” and “Post Sale” calls to CarLotz customers
  • Provide answers to customer inquiries, follow-up on details, and gather feedback
  • Manage outbound customer contact via phone, email, and web chats
  • Drive sales by increasing traffic in the store
  • Maintain current records in Customer Relationship Management (CRM) database
  • Listen to customer questions and respond with solutions
  • Represent CarLotz core values of customer service, integrity, transparency, and fun

Requirements of the Client Support Team Coach

  • College degree preferred
  • Proficient computer, typing and social media skills
  • Previous customer service, sales, or team work experience
  • Exceptional oral and written communication skills
  • Attentive, active, and responsive listener
  • Critical thinking and problem solving skills

If you think you have what it takes to succeed in the Call Center Manager role at CarLotz, please apply. CarLotz is committed to diversity and is an Equal Opportunity Employer.
Apply Now

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Phone: 804-728-3833

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CarLotz
CarLotz
, , United States
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